(To learn more, read our guide to Managed Apple IDs.) When you create a new account in Apple Business Manager, that creates a Managed Apple ID for that admin, which they then use to log in. Administrators can do everything the other roles can. Apple has a useful table that breaks down the privileges for each one, but the correspondence between those roles and the sections of the Apple Business Manager interface should give you a clue as to what each can do. There are five roles in Apple Business Manager: Administrator People Manager Device Manager Content Manager and Staff. The People section is where you manage the roles of people who will be working with your Apple Business Manager instance. That ability can come in handy when you’re migrating from one device-management solution to another: You can create a new location for your new MDM and transfer the licenses to it. You can transfer any unassigned licenses from one location to another. One reason locations are significant: Content licenses are tied to them. You can then add and manage others in the Locations section of Apple Business Manager they can correspond to physical offices, departments, or groups. When you set up your Apple Business Manager account, the address you provide becomes your first location. Viewable activities run the gamut from new account sign-ins to devices deactivations see the full list here. Organization is where you can view activity and status messages for your Apple Business Manager account. The first two are chiefly concerned with managing your Apple Business Manager instance itself. The lefthand navbar of the Apple Business Manager web interface is divided into four sections: Organization, People, Devices, and Content. We’ll explain why you should in just a bit. You'll want to supply some additional information after you enroll: Your organization’s Apple customer number (if you purchase directly from Apple) or a reseller ID (if you purchase Apple devices from a participating Apple Authorized Reseller or carrier) you can enter more than one if you purchase Apple devices from multiple vendors. That first administrator can then enable others. Assuming that all checks out, you’re granted an Apple Business Manager account the person associated with the provided email address is the default administrator. Apple reviews that information and verifies your identity and your role within your company. That process is detailed in Apple's Getting Started guide, but to summarize: You provide information about your organization, including an email address associated with your business. Apple Business Manager is not a device-management solution in and of itself rather, it complements one.Īpple runs a similar service for education customers, Apple School Manager we won’t be covering that service here, but it is worth noting that it offers some features-including a quantity of cloud storage and tools for managing school rosters-that Apple Business Manager doesn't.īefore you can take advantage of Apple Business Manager, you must first enroll in it. When connected to a device-management solution (such as Kandji), it lets you configure settings for those devices and distribute content to them. What Is Apple Business Manager?Īpple Business Manager is a web-based portal that gives IT administrators tools for deploying and configuring macOS, iOS, and iPadOS devices. But when Apple Business Essentials ships (which is expected to happen later this spring), it will use that same URL the interface will differ depending on whether or not you’re a Business Essentials customer. Note: Apple Business Manager is found at the URL. We’ll cover its primary components-People, Devices, and Content-as well as its role in the device-management infrastructure. This guide will provide an overview of how Apple Business Manager works and how you can use it to manage Apple devices in your org. Add in its tools for distributing apps and other content and its ability to federate with user directories, and Apple Business Manager clearly becomes essential for any Mac admin. It provides a critical link between your device-management solution and your devices, enabling things like Automated Device Enrollment (ADE). Apple Business Manager is a critical tool for anyone who managed Apple devices.
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